It’s not how smart you are; it’s how connected you are. The business coaching industry is increasingly looking at developments in the understanding of peak performance to help leaders and managers develop their skills. Valedictorians and technical experts are toppling from their pedestals as a large amount of research confirms a new formula for stardom in the workplace. The qualities of EQ, or one’s “emotional intelligence quotient,” turns out to be twice as important as IQ or technical expertise in determining who will succeed in the workplace.

Categorized as “soft skills,” the structure of the EQ powerhouse includes objective self-awareness, effective self-management, and the use of social/communication skills that help facilitate understanding and collaboration with others. In Working with Emotional Intelligence, author Daniel Goleman confirms the importance of EQ with an exhaustive review of research on top-ranked managers throughout the business world. Outcomes show conclusively that those with higher EQ consistently surpassed colleagues with deficits in “soft skills,” despite the presence of superior IQ and technical expertise among the latter.

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Women Entrepreneurs: Opportunities, Performance and Problems

Westhead, Wright and Usbasaran (2001) suggested that human and financial resources are those that need to be incorporated into the research model, which they had constructed.

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